DATA PROTECTION & PRIVACY

Bajimat Privacy Policy – How We Protect Your Personal Data

Your privacy matters to us. This policy explains exactly what data bajimat collects, why we collect it, how we use it, and the rights you have over your own information.

Last Updated: January 2025

How Bajimat Keeps Your Data Safe

Six core commitments that define how bajimat handles your personal information every single day.

End-to-End Encryption

All data transmitted between your device and bajimat's servers is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

Bajimat does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used only to operate your account and improve the platform experience.

Secure Data Storage

Player data is stored on secured servers with restricted access controls. Bajimat conducts regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.

You Control Your Data

Bajimat gives you the right to access, correct, and request deletion of your personal data at any time. Submit a request through your account settings or by contacting our support team directly.

Minimal Data Collection

Bajimat only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bajimat will notify you promptly and take immediate steps to contain the breach and protect affected accounts.

This Privacy Policy describes how Bajimat ("bajimat", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the bajimat platform at bajimat.one. We are committed to handling your personal data responsibly and transparently. Please read this policy carefully alongside our Terms and Conditions. By registering an account or using the bajimat platform, you acknowledge that you have read and understood this Privacy Policy.

1 Who We Are

Bajimat is an online sports betting and gaming platform operated for players in Bangladesh. The bajimat platform is accessible at bajimat.one and through the bajimat mobile app. For the purposes of this Privacy Policy, bajimat is the data controller responsible for your personal information.

If you have any questions about how bajimat handles your data, you can contact our privacy team at any time using the details provided in Section 12 of this policy.

2 Data We Collect

Bajimat collects personal data from you in several ways — directly when you register and use the platform, automatically when you interact with the site, and from third parties where necessary for verification and payment processing.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, verification process
Contact Data Mobile number, email address Registration form, account updates
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, bets placed, session duration, login times Automatically via platform analytics
Communications Data Support chat transcripts, emails sent to bajimat Customer support interactions

Bajimat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Bajimat uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which we use your data are:

  • To create and manage your bajimat account and verify your identity.
  • To process deposits, withdrawals, and betting transactions on your behalf.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To comply with legal and regulatory obligations applicable to bajimat.
  • To provide customer support and respond to your enquiries.
  • To send you important account notifications, security alerts, and service updates.
  • To personalise your experience on the bajimat platform based on your betting preferences.
  • To monitor and enforce responsible gaming limits and self-exclusion requests.
  • To analyse platform usage and improve the features and performance of bajimat.
  • To send you promotional offers and bonus notifications, where you have opted in to receive them.

You can opt out of marketing communications at any time by updating your notification preferences in your bajimat account settings or by contacting support.

4 Legal Basis for Processing

Bajimat processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to fulfil our obligations to you under the bajimat Terms and Conditions — including operating your account, processing bets, and handling payments.
  • Legal obligation: Bajimat is required by law to collect and retain certain data for anti-money laundering compliance, age verification, and regulatory reporting.
  • Legitimate interests: Bajimat processes certain data to protect the security of the platform, prevent fraud, and improve our services — provided these interests do not override your fundamental rights.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

5 Data Sharing

Bajimat does not sell your personal data. We share your data only in the following limited circumstances and only with parties who are contractually required to handle it securely:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC (Know Your Customer) services may receive your identity documents to verify your age and identity as required by law.
  • Fraud prevention services: Bajimat may share data with fraud detection partners to identify and prevent suspicious activity on the platform.
  • Regulatory and law enforcement authorities: Bajimat will disclose personal data to relevant authorities when required to do so by law, court order, or regulatory obligation.
  • Technology service providers: Hosting, analytics, and customer support tools used by bajimat may process limited technical data on our behalf under strict data processing agreements.

Bajimat never shares your personal data with third-party advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.

6 Cookies & Tracking Technologies

Bajimat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. The types of cookies bajimat uses are:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on bajimat.
  • Analytics cookies: Help bajimat understand how players navigate the platform so we can improve performance and usability. Data collected is aggregated and anonymised where possible.
  • Marketing cookies: Used only with your consent to track the effectiveness of promotional campaigns. You can opt out at any time through your cookie preferences.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the bajimat platform.

7 Data Retention

Bajimat retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods are:

  • Account and identity data: Retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for five years from the date of each transaction for financial compliance and dispute resolution purposes.
  • Customer support records: Retained for two years from the date of the last interaction.
  • Technical and usage data: Retained for up to 13 months for analytics and security monitoring purposes.
  • Marketing consent records: Retained for as long as you remain opted in, plus three years after you withdraw consent.

Once the applicable retention period has expired, bajimat will securely delete or anonymise your personal data so that it can no longer be linked back to you.

8 Your Rights

As a bajimat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 12.

  • Right of access: Request a copy of the personal data bajimat holds about you.
  • Right to rectification: Ask bajimat to correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
  • Right to restrict processing: Ask bajimat to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: Request a copy of your data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: Object to bajimat processing your data for direct marketing or on the basis of legitimate interests.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

Bajimat will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days and will notify you if this is necessary.

9 Children's Privacy

The bajimat platform is strictly for adults aged 18 and over. Bajimat does not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately and any data collected will be deleted, except where retention is required by law.

If you believe that a minor has registered an account on bajimat, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Bajimat uses age verification checks during registration and may request identity documents at any time to confirm that players meet the minimum age requirement.

10 Security Measures

Bajimat takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure:

  • TLS encryption for all data in transit between your device and bajimat's servers.
  • AES-256 encryption for sensitive data stored in bajimat's databases.
  • Multi-factor authentication available for all player accounts.
  • Role-based access controls limiting which bajimat staff can access player data.
  • Regular security audits and vulnerability assessments conducted by independent specialists.
  • Automated monitoring systems that detect and alert on unusual access patterns or potential breaches.

While bajimat takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Changes to This Policy

Bajimat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your data, bajimat will notify registered players by email or through an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how bajimat protects your information.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajimat handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Live Chat: Available 24/7 from your bajimat account dashboard.
  • FAQ: Visit our FAQ page for quick answers to common privacy questions.

For data deletion or access requests, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity.

SAFE & SECURE BETTING

Your Data Is Safe — Now Enjoy the Game

Bajimat protects your privacy at every step. Register free today, deposit from ৳100 via bKash or Nagad, and bet on cricket, football, snooker, e-sports, and more with complete confidence.